Top tips for phone & video interviews

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Congratulations on landing an interview! Whether it’s by phone or video, acing it can be your first step towards landing your dream job.

Here at Digital Waffle, we want to equip you with the knowledge and confidence to shine. This guide provides actionable advice to help you prepare for and succeed in both phone and video interview formats.

Phone interviews

Phone interviews are a common first hurdle in the recruitment process. While they may seem less formal than in-person interviews, they hold significant weight. They’re your chance to make a strong first impression and showcase your skills and suitability for the role.

Here’s how to ensure your phone interview is a success:

Phone interview FAQs​

What is a phone interview?

A phone interview is a conversation between you and a recruiter or hiring manager, typically conducted to shortlist candidates for further stages in the recruitment process. It’s an opportunity to introduce yourself, discuss your qualifications, and learn more about the role.

How serious is a phone interview?

Take phone interviews very seriously! They are a crucial step in the recruitment process. They give you the opportunity to stand out from other applicants and demonstrate your enthusiasm and capabilities for the role. By being well-prepared and engaging, you can increase your chances of progressing to the next stage.

How to prepare for a phone interview?

Before your phone call:

Make a note of the interview details.

Date, time, interviewer’s name and contact information. Having this readily available ensures you don’t miss the call and can greet the interviewer professionally.

Do your research.

Research the company, their values, and the specific role you’re interviewing for. Understanding the company culture and the position’s requirements allows you to tailor your responses and demonstrate your knowledge.

Prepare some questions/notes.

Show you’re engaged by having a list of well-thought-out questions prepared for the interviewer. Research common interview questions and prepare answers using the STAR method (Situation, Task, Action, Result). This highlights your skills and experience in a clear and concise way.

Plan where to take the call.

Choose a quiet, distraction-free location with good phone reception. This ensures you can hear the interviewer clearly and focus entirely on the conversation. Background noise or interruptions can create a negative impression.

Practice (if need be).

Rehearse your answers to common interview questions out loud. This helps you feel more confident and articulate during the actual interview.

Set a friendly & professional voicemail message.

In case you miss the call, having a clear and professional voicemail message ensures the interviewer can reach you easily and reschedule if needed.

Have your CV to hand.

You might need to refer to your CV during the interview to discuss specific skills or experience. Having it readily available demonstrates preparation and allows you to highlight relevant details.